At Meshopo, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return policy from the date of delivery.
Eligibility for Returns:
- Items must be returned within 14 days of the delivery date.
- Products must be unused, in their original condition, and with all tags and packaging intact.
- Certain items, such as perishable goods or customized products, may not be eligible for returns (please refer to the product description for more details).
How to Return:
To initiate a return, you can reach us through any of the following methods:
- Contact Us Page: Visit our Contact Us page.
- Email: Send an email to support@meshopo.com with your order number and the reason for return.
- Live Chat: Use our live chat feature for real-time assistance.
Once your return is approved, we will provide you with instructions on how to ship the item back to us.
Refunds:
- Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.
Shipping Costs:
- Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
For more details, please feel free to reach out through any of the contact options mentioned above. We are here to assist you!